Customer Service

Our online store stocks the entire Minimalisbon accessories collection. It’s very important to us that you enjoy shopping at Minimalisbon online store, so we take great care to make sure that everything is simple to use, easy to understand and that your information details are always secure.

In order to use the services you must be over 18 years of age.

By placing an order, you are accepting the Minimalisbon terms and conditions. All orders are subject to availability and confirmation of the price. You will have the opportunity to double check and adjust your order before the final confirmation step, so don’t worry if you make a mistake or change your mind about anything.

 

Personal Account and Orders

We hope that shopping with us online is as easy and enjoyable as shopping in our store. Our virtual shop space is designed with your convenience in mind, so we have included a personal wishlist where you can save your favourite items to buy later.

You can checkout without registration. However you have the possibility to create a password-protected account with us where we will save your name and delivery address for the next time you visit our online store. If you would like to change your details, you can do it at any time in the ‘My Account’ section, which is also home to your wishlist and where you can track the status of your orders in ‘Order History’. If you have questions about your order, please contact the  customer service department.

 

Orders Changes and Cancellations

Before you finish your order, you can read our terms and conditions.
Once an order has been placed on our online store we are unable to modify or cancel the order. Please check our return policy once you have received your order if you wish to return or exchange an item.